AI Training FAQs

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No tech experience or advance preparation needed. AI and ChatGPT training is designed for all skill levels—from executives who've never used AI to employees already experimenting with these tools. The training focuses on practical business applications like writing, research, and planning—plus how to verify AI outputs and avoid common errors. We customize each session to your team's current comfort level and specific industry needs.

Our clients are not limited by industry because AI skills and effective communication are universal business needs.

A partial client list includes Armstrong Group, Bayer Center for Nonprofits, Commonwealth University of Pennsylvania, CEU credits through Penn State Beaver, Duquesne Small Business Development Corporation, Eastern Atlantic States Council of Carpenters, Mitsubishi Electric Power Plant, Pennsylvania Air National Guard,  and a number of other companies, nonprofits, professional organizations, and workforce development agencies.

AI training workshops can be conducted in-person or virtually. The format depends on class size, geography, topic selection, and your team's needs. Both formats deliver hands-on ChatGPT practice with real business scenarios.

The number of participants is limited to optimize peer interaction and skill application. That number varies based on content and learning objectives. 

All learning experiences are engaging and relevant. They include peer interaction as a means of prompting healthy discussions and fresh perspectives. Skill application is central to every experience, but you don't have to worry about awkward role play. Instead, participants apply new skills to their own business objectives, in real time! Every session includes hands-on practice with verification techniques, so participants build habits that protect quality and accuracy.

While we often use ChatGPT for in-class skill development, the prompt techniques and safety principles apply to all AI platforms—including Claude, Microsoft Copilot, Gemini, and proprietary enterprise models. Whether your organization uses custom AI tools or closed systems, these universal techniques transfer directly. Over time, your team members will learn to recognize the strengths and limitations of each platform, making it easy for them to turn out quality work in less time, regardless of the AI platform they choose to use.

Protecting confidential information is built into every AI training session. You'll learn what not to include in prompts—client names, financial details, proprietary data—and master techniques to use AI without exposing sensitive information. By the end of training, your team will know how to leverage AI's efficiency while maintaining complete confidentiality.

Yes. Training covers the verification protocols that prevent AI hallucinations, fabricated citations, and confidentiality breaches—the errors that lead to sanctions and malpractice claims. Your team learns to catch mistakes before work leaves the building.

Yes. Kathy Serenko currently offers two courses that are eligible for continuing legal education credits. Lawyers can earn CLE credits while building practical AI skills. Contact us for details.

Immediately. During training, everyone practices new skills using real business scenarios, so will have already applied AI skills before even returning to their daily responsibilities. They will also receive ChatGPT templates that can be used the same day to reinforce the use of AI skills for writing, research, planning, and other tasks. Most teams report using AI for actual work within 24 hours, with verification habits in place to catch errors before they cause problems.

AI & ChatGPT training participants appreciate the engaging style of learning and skill application. They find it easy to transfer new skills to the workplace. See for yourself by checking out our client success stories.